How do individuals and businesses access their Canada Revenue Agency (CRA) mail digitally?

Individuals can access their CRA mail digitally through My Account, while businesses use My Business Account. These secure online portals allow you to view tax documents, notices, and other important communications from the CRA.

What advantages are there to receiving Canada Revenue Agency mail electronically?

Receiving CRA mail electronically offers faster delivery of important documents and enhanced security compared to physical mail. It also provides the convenience of accessing your tax information anytime, anywhere, and helps reduce paper waste.

What type of account is required to view Canada Revenue Agency (CRA) mail online?

To access your Canada Revenue Agency (CRA) mail online, you need to register for either My Account if you are an individual, or My Business Account if you are a business. Both platforms require a secure login to safeguard your personal and financial information.

What specific documents will I find in my CRA online mail service account?

You can find various tax-related documents in your CRA online mail service account, including notices of assessment, benefit statements, tax slips, and other correspondence about your tax obligations. These documents are accessible through My Account for individuals and My Business Account for businesses.

New Mail from the Canada Revenue Agency

Learn how to access CRA mail and important updates through My Account and My Business Account. Stay informed on tax obligations and notices.

Canada Revenue Agency (CRA) encourages individuals to sign up for a My Account and business owners to sign up for a My Business Account. You can use these to view and interact with important updates to your information, notices of assessment, and more.

If your correspondence preferences are set to “Electronic mail,” you will receive email notifications when you have new mail from the CRA to view in your Account. You will not receive an additional paper copy in the mail.

When Canada Revenue Agency processes your claims and submissions, or when important changes are made on your account, CRA will send you an email notification. The email will indicate that you need to sign into your Account to read any notices and mail from CRA.

CRA will send you email notifications when:

Your address has changed
Your banking information for direct deposit has changed
Your marital status has changed
Your authorized representative information has changed
Your personal identification number is created, updated, or deleted
Your CRA userID and password have been revoked
Mail sent to you by CRA has been returned, meaning you need to update your mailing address
You have new CRA mail to view in My Account

You can choose to receive additional email notifications related to:

Uncashed cheques
When your “Submit documents” submission has been received
When there is a file status update to your disability tax credit application
Tax information slips being available in My Account

Some examples of CRA mail you can currently receive online include:

Notices of assessment
Notices of reassessment
Benefit notices
Adjustment notices
Instalment reminders
Letters asking for information and documentation for some programs

To save you time and energy, we are able to login to your Account on your behalf through the Represent a Client option and address any information and updates provided as needed, keeping you informed as necessary.

For more information on setting up your accountant as an authorized representative for your Account, click here.

To become a KWB client, we invite you to schedule a consultation. We help business owners simplify your accounting, improve your profit, and achieve your goals through a caring and helpful partnership approach.