Did you know that Canada Revenue Agency has an online service called My Account which provides you with secure access to your personal or business income tax information?
This online service is available 21 hours a day. (Closed from 1:00 AM to 4:00 AM)
The following provides details on the information available through My Account and how to register for an account.
Information Available Through My Account
Personal
- Balances owing, installment balance and refunds
- Income tax returns and assessments
- Some tax slips are available including: T4, T4A, T4A(P), T4A(OAS), T4E
- Canada Child Tax Benefit balance
- Universal Child Care Benefit payments, balance and statement of account
- GST or HST credit payments and balance
- Information related to your Registered Retirement Savings Plan (RRSP) such as contributions, deductions claimed and your RRSP deduction limit for the year.
There is also the ability to do the following on My Account:
- change personal information such as address, phone number or marital status
- apply for child benefits
- arrange direct deposit
- request remittance forms
- set up a payment plan
Business
My business account allows access to GST/HST information, payroll information and corporate income tax information. The following items are available:
- File a return – GST
- View return status
- Account balances and activities
- Manage addresses
- View mail sent by CRA
Before accessing My Account, you will need to register for a CRA user ID and password. Before beginning, ensure you have the following information available and that the address CRA has available for you is current:
- Your Social Insurance Number
- Your Date of Birth
- Your Postal Code
- A copy of your last 2 income tax returns
Steps to Register
1. Go to the CRA website
2. Choose your preferred language
3. Click the Log in / Register link on the right hand side
4. Select either My Account or My Business Account depending on which account you want to access
5. Click on Register. (For subsequent logins click on “CRA login”)
6. Enter your social insurance number, then click continue
7. Validate your identity by entering your date of birth, postal code and tax information from line 101 of your tax return, then click continue
8. You will be prompted to create a User ID and password using CRA checklists and also to create and answer security questions.
9. Once this is complete, you will have to wait at least 5 business days (15 business days outside of Canada and the United States) to receive your CRA security code in the mail. The security code has an expiry date, so it is important to follow the instructions in the letter received within the deadline.
10. You will only need the CRA security code to access the My Account Service for the first time. After your first visit, your User ID and password will be enough to log in.
If you would like more information or have any questions, feel free to contact us at 780.466.6204, or click here to send us an email.
Thanks to Sophie Duncan of KWB Chartered Accountants for providing much of this content
